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Texas Woman’s University 304 Administration Dr. Denton, TX 76204 940-898-2000 CWU Service Desk provides a single point of contact for faculty, staff, students, alumni and parents requesting technology related services and support from Information Services. Inspiring service desks to be brilliant every day by bringing the global service desk community together. Change in Service Desk Hours. ITS has implemented a change in its Service Desk Call Center availability. The ITS Service Desk is now available from 8 a.m. to midnight seven days a week, excluding some holidays. .